1. If your birth town or city isn't showing up when you type it in, try the nearest major town or city that's in the same time zone. 2. If you're unsure of your birth time, there's a few ways you can approach this: a. Ask your parents, or find your birth certificate. If that doesn't work, you can go to your birth city's registry to order a new birth certificate that might have the time on it or call the hospital you were born at. b. Use this Astrology birth time rectification tool to see if you can answer questions that will help narrow down your birth time. https://astromix.net/en/rectification c. Try entering various times in the chart generator and see if there are any differences. If not, then you can go with any of them. The 4 arrows beside the head may vary from minute to minute but the rest of the chart is a lot to find out even if you find variance in the arrows. If you need help with this, contact me. d. Use an intuitive and spiritual method of using a pendulum. Write down the time frame you believe you were born within, take a breath, tune in, and allow the pendulum to swing towards the time on the page.